Hi, I am Marie. I work as a Senior Process Executive in the Sales&Fulfillment area in the Brno office of Infosys BPO.
I have been working for Infosys since June 2009. When searching employment, I was looking for an international and dynamic company, where I could utilize my language skills (especially French); that was my strict and basic condition. Infosys was a big challenge for me! I am a member of the French speaking team in the Sales&Fulfillment area. My job role is concerned with order administration; mainly it involves setting up data / contracts into the system, compiling reports, communication both with the customers and with my colleagues. I am developing my skills, learning new activities, in order to grow in my profession. 

My name is Klara. I work as a Team Lead in the Insurance area in Infosys BPO in the Czech Republic.
I have been working with Infosys Brno since 2004. I joined as CSR for the German team and after induction training I started processing for one of the clients in the Sales&Fulfillment area. For this client I was also asked to participate on creation of detailed process documentation. After 4 months our client decided to transfer additional process to Brno and I became a member of the transition team. (Transition team is a team that cares about precise and effective transfer of a process form the client office to Infosys office.) My responsibilities included planning, process documentation, recruitment and process training for new colleagues. When the new process went live, I was appointed as a coordinator for the same and stayed in the role for about a year. In the meantime I also went through an extensive quality training in India after which I got involved in several quality initiatives on the engagement level, for example preparation for the ISO audit.